Do you accept returns?
We offer a money-back guarantee for anyone who is not happy with the mascara, email us at [email protected] to process your return.
I have another question that isn't listed here. Help!
Email us at [email protected] and we'll do our best to help you.
What is a pre-sale order?
Buying something on pre-sale means that you can lock in your purchase before our stock arrives and sells out!
Will my credit card be charged when I order or when you ship?
For presales, we will charge your credit card about a week before we ship.
How long before my pre-sale order ships?
TBD
I want to cancel my pre-order, how do I do this?
No problem, just email us at [email protected] as long as we haven’t shipped, we are able to cancel your order.
What if I want to cancel my subscription or delay a shipment?
A one-time order must be canceled within 5 hours of placing your order, please email us at [email protected]. If you are a Club Classy subscription, you can manage your subscript online 24 hours a day.
What if I want to become an influencer for Deliberately Classy?
We would love the opportunity to talk to you about that, reach out to [email protected]
Do you accept returns?
We want you to be a raving fan, if you’re not pleased email us at [email protected] to process your return.
I have another question that isn't listed here. Help!
Email us at [email protected] and we'll do our best to help you.